Client Extra Privacy Policy

National Law Partners (we, us, our) is committed to the online privacy of all its users and this Privacy Policy is designed to provide users of National Law Partners Client Extranet (CLEX) with a clear understanding of our data processing practices. This policy explains how National Law Partners uses any personal data you provide to us during your use of CLEX. Personal Data is information which personally identifies you like your name, address or email address or which would, if combined with other information in the possession of, or likely to come into the possession of National Law Partners, personally identify you.


CLEX are operated by National Law Partners which is the Data Controller for the purposes of the Data Protection Act 1998 and as such we are registered under the Data Protection Act 1998. As required by the Data Protection Act 1998, we follow strict security procedures and take appropriate measures to ensure that Personal Data is not damaged, destroyed, or disclosed to a third party without permission and to prevent unauthorised access to it. By accessing or using any part of CLEX ] you agree to be bound by the terms of this Privacy Policy. This Privacy Policy should be read in conjunction with our Terms and Conditions of Use.

Data Collection and Use

We may log your IP address (which indicates the location of your computer on the internet) for the purpose of systems administration and troubleshooting.

We may use log files to help us understand how visitors use our site. We may use this information in aggregate for statistical analysis.

If you provide your email address in order to submit an enquiry, comment or request for further information, we may contact you regarding your enquiry, comment or request. We may also send emails to you about the services that we offer.

From time to time we may provide your information to our marketing and auditing departments for research and analysis purposes so that we can monitor and improve the services we provide. We may occasionally contact you by post, email or telephone to ask you for your feedback and comments on our services.

We operate a system to ensure that all client feedback is dealt with fairly and consistently and is properly recorded. If you think that our service could be improved or would like to provide any additional comment please contact us through the Feedback link on your CLEX homepage.

We will not sell, distribute or lease your Personal Data to third parties except with your permission or as required by law.

Data Security

Access to CLEX is provided by a secure socket link (SSL) which encrypts information viewed online to ensure the security and confidentiality of the information which we hold. SSL is an industry standard and is one of the best ways to ensure Internet messages are not intercepted.

In addition to the steps which we take to safeguard your privacy and security, there are a number of steps you can take yourself:

1. If you do write your password down (which we do not recommend), keep it somewhere safe and secure.

2. When you have finished your session on CLEX, make sure that you prevent your details being seen by anyone that you do not wish to see them.

3. If you have registered and logged in, remember to log off at the end of your session.

4. Clear any ‘cache’ so there is no record of any transactions left on screen – both Netscape and Internet Explorer let you do this. We also recommend you then close your browser so any history of the session is cleared.

5. As an extra precaution, your session on CLEX will ‘time out’ if you have not used the site for 60 minutes.